The Learning Curve
19292
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WHAT WE DO


Learning Curve partners with service industry clients to create tailored programs in mystery shopping, research and management training. We’re a specialised agency analysing service delivery from the customers perspective, reviewing internal service processes, and customising training programs and learning tools to minimise service gaps.


DATA DRIVEN TRAINING

PROCESS

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Client Research

Exploration phase to understand company objective and operational complexity

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Consumer research & analysis

Anonymous research or qualitative reactions with assessment

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Client coaching & feedback

Evaluate data, results to advise client on actionable strategies

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Program design

Collaborate, design, develop a focused training program for success

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Program delivery

Facilitate engaging, workshop-style learning in full client partnership

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Evaluation & Assessment

Regular review of learning outcomes for positive return on investment


Are you interested in becoming a mystery shopper?


CASE STUDIES


Learning Curve uses business storytelling to communicate and connect with clients and training participants. Listening to stories heightens our imagination, changes opinions and achieves outcomes through message. We are a growing company with some big stories to tell so we hope these Case Studies inspire you as much as the projects do us.


WHAT OUR CLIENTS SAY ABOUT US

 

LEARNING CURVE NEWSLETTER

 

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